Regulamin

Terms and Conditions of the Online Shop – https://hatsan.com.pl/

I. General provisions

1. The Seller has designated a single point of contact for contact with Customers, the authorities of the European Union Member States, the European Union Commission and the European Board for Digital Services referred to in the Regulation DSA. Communication at the point is available via e-mail address indicated in point 2 above, in Polish and English.

II. Definitions

1. Content - publicly shared by the Seller, information or media added by Clients through the functionality of the Online Shop;
2. Regulation DSA - Regulation (EU) 2022/2065 of the European Parliament and of the Council of October2022 on a Single Market For Digital Services and amending Directive 2000/31/EC (Digital Services Act);

III. Terms of Use for the Online Shop

1. The Online Shop may be accessed if the IT equipment used by the Client meets the following minimum technical requirements:
   1. a computer or a mobile device with access to the Internet,
   2. access to electronic mail,
   3. a browser Internet Explorer - version 42.x or newer, Firefox - version 48.0 or newer, Chrome - version 50 or newer, Opera - version 50 or newer, Safari - version 10.x. or newer,
   4. Cookies and Javascript turned on in the web browser.
2. Using the Online Shop shall mean every activity of the Client which familiarizes him with the Shop content.
3. The Client shall be obliged in particular:
   1. not to provide and not to transfer any content forbidden by provisions of law, e.g. the content which is defamatory, promotes violence or infringes personal rights, copyrights and other rights of third parties,
   2. to use the Online Shop in the manner not interfering with its functioning, in particular by using specific software or devices,
   3. not to perform any actions such as: sending unsolicited commercial information (spam) or placing it within the Online Shop,
   4. to use the Online Shop so as not to disturb other Clients and the Seller,
   5. to use all the content within the Online Shop solely for one’s own personal purposes,
   6. to use the Online Shop in accordance with the provisions of law applicable at the area of the Republic of Poland, with the Terms and Conditions, and also with the general rules governing the use of the Internet.
4. The Seller may voluntarily undertake actions to verify the Content added by Clients, in particular in terms of compliance with point 3 above.
5. The seller does not use algorithmic decision-making when undertaking verification activities. All decisions made by the Seller regarding Content are the result of human review.
6. The Seller allows Clients to report Content (hereinafter referred to as: "Report") that violates, in particular, point. 3 above, including in particular Content that violates the provisions of Polish law and European Union law.
7. The Client may submit a Report via a dedicated contact form at https://hatsan.com.pl/ or via e-mail at kontakt@sharg.pl .
8. If the Report contains electronic contact details of the Client who submitted the Report, the Seller will, without undue delay, send the Client confirmation of receipt of the Report.
9. The Seller, after carrying out the verification activities referred to in point. 4 above or after receiving the Report from the Client, within 14 days from the date of receipt of the Report, makes a decision regarding the reported Content.
10. The decision referred to in point 9 above (hereinafter referred to as the "Decision") may consist in:
    1. limiting the visibility or removing the Content to which the Report concerned;
    2. suspending or closing the Account of the Client who added the Content to which the Report concerned.
11. The Seller makes the Decision in a timely, non-arbitrary, objective manner, and with due diligence.
12. The Seller shall, without undue delay, inform the Client who made the Report, about the Seller's Decision.
13. The Seller, if it has the Client's electronic contact details, informs the Client who added the reported Content about the Decision made and presents its justification.
14. The Client who added the reported Content may submit an appeal against the Seller's Decision within 14 days from the date of receiving the notification of the Seller's Decision.
15. The appeal can be submitted to the Seller via email at kontakt@sharg.pl. and should include the name, surname, and email address of the Client who added the reported Content, along with a comprehensive justification.
16. The Seller reviews the appeal mentioned in point 14 above, within 14 days from the date of receiving it.